Knitwear You'll Live In
OUR BESTSELLERS
Fall / Winter
Featured Styles
FREQUENTLY ASKED QUESTIONS
How do I track my order? +
Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking link so you can follow your delivery in real time.
What is your return policy? +
We offer a 30-day hassle-free return policy from the date of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Start a return at our Return Policy page.
How long does shipping take? +
We dispatch all orders within 1 business day. Our Free Shipping then arrives within 5–7 business days after dispatch — so your order will arrive within 6–8 business days in total (1 business day to dispatch + 5–7 business days in transit).
Is my payment secure? +
Yes. All transactions are protected by 256-bit SSL encryption. We accept Visa, Mastercard, AmEx, PayPal, and Apple Pay. Your payment details are never stored on our servers.
How do I contact customer support? +
Email us at support@cassiamilano.com. We respond to all enquiries within 24 hours on business days. Customer support is available Monday–Friday, 9am–5pm ET.